Lovely Cat Massage Brush
The Lovely Cat Massage Brush is designed according to the living habit of the cat. It plays a role of the rubbing object for the cat. And it can remove the loose and shed hair while combing the cat hair. It is equipped with the catmint to attract the cat to scratch for itself. And the brush can be disassembled easily for cleaning and installment.
Packaging Details
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of konkopepe.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of konkopepe.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
| Positive (100%) | 5 Stars (32) |
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4 Stars (1) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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| Buyer | Rating | Feedback |
|---|---|---|
K***d  |
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8 Apr 2018 04:17 кот доволен |
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Customer |
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5 Apr 2018 06:53 доставка 3 недели. котик доволен. в наборе - щетка, 4 самореза, 4 кусочка двустороннего скотча, пакетик сушеной мяты. 
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R***i  |
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3 Apr 2018 11:46 super 
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Customer  |
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2 Apr 2018 09:19 товар пришел за месяц качество хорошее продавец хороший буду заказывать еще |
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T***a |
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30 Mar 2018 07:46 Шикарная вещь, коту нравится. Продавцу спасибо. Трек отслеживается до почты |
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M***a |
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29 Mar 2018 09:13 Товар отличный, котам очень нравится! Спасибо продавцу! Рекомендую! |
J***s  |
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29 Mar 2018 01:06 Thank You. it works :) |
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E***a |
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28 Mar 2018 17:27 отличная щётка, кот вцепился и не отдаёт))) дошла за 1месяц 
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Customer |
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24 Mar 2018 02:57 Заказываю второй раз, кошке нравится. |
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Customer |
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21 Mar 2018 07:38 Хорошее качество. Быстрая доставка. Кота посылка очень заинтересовала, только он еще не до конца понял, как ей пользоваться. 
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H***n  |
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20 Mar 2018 14:07 Соответствует описанию |
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M***t |
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18 Mar 2018 02:44 коты довольны, особенно когда подсыпаеш туда чудо травку из комплекта поставки. 
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A***a |
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17 Mar 2018 18:54 Товар соответствует описанию полностью. Пришёл в целости и сохранности. Будем пробовать! Продавцу спасибо! Рекомендуем! |
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P***v |
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15 Mar 2018 22:35 Думал будет мягче, резиновая. Оказалась пластмассовая. Кошка не играет (( |
A***a  |
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15 Mar 2018 12:00 Рекомендую ! Нашему коту очень понравилось ) |
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S***v |
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14 Mar 2018 07:12 Товар пришёл как и описывалось по времени прибытию , качественный клей на пластинках(держится хорошо) , пакетик с травой очень понравился коту и сама вещь кот очень доволен! 
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Y***n  |
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14 Mar 2018 06:42 괭이가 환장함. |
C***v  |
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13 Mar 2018 10:52 O vendedor é muito atencioso e gentil e o produto é de boa qualidade, conforme descrito. A única coisa ruim é o Correio do Brasil ter demorado mais de 4 meses para entregar 
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Customer |
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12 Mar 2018 06:02 Прикрепили к стене в день получения посылки на двухсторонний скотч. Котам нравится, чешут щёки с удовольствием. В комплекте была кошачья мята и щётка ей пропахла, коты сразу проявили внимание! |
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B***o |
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11 Mar 2018 11:29 Прекрасная вещь своих денег стоит котяра в восторге, но заказывать лучше сразу несколько |
M***r  |
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9 Mar 2018 23:13 top |
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V***n |
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9 Mar 2018 02:23 Кошки заинтересовались. Посмотрим что будет дальше. |
V***a  |
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16 Jan 2018 09:52 все как описано, но коту паралельно и эта штука и мята что шла в комплекте |
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Customer |
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1 Jan 2018 13:03 До Мск за 10 дней. Качество хорошее) |
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S***d |
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18 Dec 2017 15:28 My cats love it! It came with small pack of catnip, need I say more.... |
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C***d |
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12 Dec 2017 14:08 Super fast shipping... product is as described. My kitties haven't used it yet, but I'm sure in time they'll figure out how to use it. |
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V***l |
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1 Dec 2017 09:35 As advertised. Super fast shipping |
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Customer |
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29 Nov 2017 03:44 My cat loves it! I didnt even use the cat nip! The delivery was really quick. It took 9 days to arrive. Very happy with the purchase and store. |
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L***e |
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28 Nov 2017 07:30 Génial c'est sur mes chats adore. |
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V***a |
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22 Nov 2017 15:04 My cats love it! They go crazy, no catnip needed, they love rubbing their body in it. I’ll buy more for sure! Fast delivery. 
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T***n |
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16 Nov 2017 06:21 Product is exactly the same as the description. Cat love it! |
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J***l |
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2 Nov 2017 19:18 Pretty sure it's a small one, but the cats loved it when the catnip was in it when it first arrived. The catnip pretty much falls out though, it's not closed off very well. Also didn't fit greatly on the wall with the stickers but eventually stayed put and handled the harsh pushes of the cat. I do definitely recommend buying this thing for your cats though!! |
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M***r |
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1 Nov 2017 03:47 Arrived to Turkey in 2 weeks. |
